Frequently Asked Questions - FAQ
¿Forms of payment?
We accept VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER credit or debit cards. We also accept APPLE PAY and GOOGLE PAY.
¿To which destinations do you ship and which shipping company do you use?
We ship to majority of addresses Worldwide, and we use different shipping companies depending on the specific destination. The choice of shipping company will depend on the final destination, the size and weight of the package.
¿When can I expect to receive my items?
The delivery times for our products vary depending on your location and the type of item you’ve ordered. We strive to ensure that each item is carefully crafted and delivered in a timely manner:
- Prints: Your prints will typically arrive within 3 to 10 business days. Delivery time may vary depending on your location and proximity to our production centers.
- Tote Bags: Expect your tote bags to be delivered within 2 to 5 business days. These are often dispatched quickly to ensure you can enjoy them as soon as possible.
- Journals: Journals are usually delivered within 6 to 9 business days, allowing time for the meticulous production and quality checks that ensure they meet our high standards.
We take pride in both the quality of our products and the efficiency of our delivery process, so you can enjoy your purchase as soon as possible.
¿Do you provide a tracking link with my purchase?
Yes, we do. After your product is crafted, which usually takes 1-2 business days, a tracking number will be assigned to your order. This tracking information will then be sent to your email, allowing you to monitor the progress of your shipment until it reaches you.
¿Where Are Our Products Made?
- All of our prints are made in various locations worldwide. To get your order to you as quickly as possible, we ship from the best available location. Some of the countries we make our prints at are: USA, France, Australia, Canada, Switzerland and Japan.
- We proudly manufacture all of our tote bags and journals in the USA. By keeping our production domestic, we prioritize quality assurance and uphold stringent manufacturing standards.